---
title: MiiHawk — shuttle bus dispatch optimization
source: https://www.tech-japan.jp/products/miihawk/
updated: 2026-10-14
facts: https://www.tech-japan.jp/facts.json
---
# You are paying for seats nobody sat in.

MiiHawk optimizes employee shuttle bus operations for factories across Southeast Asia. Boarding data comes from an NFC tap or a QR scan on an ordinary phone; a mathematical optimization engine turns it into a minimum-cost dispatch plan. Reported effect: up to 40 percent less shuttle bus cost, per a customer case published on miihawk.com.

## Measure who rode, then solve for the fleet

*Figure: How MiiHawk works. A rider taps NFC or scans a QR code on an ordinary phone while boarding, which produces real boarding data instead of an assumed headcount. A mathematical optimization engine turns that data into a minimum-cost dispatch plan by choosing the vehicle combination and the fleet size. This is fleet optimization, not GPS route guidance.*

```text
  rider boards                                
       |                                      
       |  NFC tap or QR scan, ordinary phone, 
       |  works offline, syncs later          
       v                                      
  who actually rode  -- not the headcount     
       |                   somebody assumed   
       v                                      
  +==========================================+
  |  OPTIMIZER                               |
  |     which vehicles, how many,            |
  |     on which run                         |
  |     fleet composition, not GPS routing   |
  +==========================================+
       |                                      
       v                                      
  dispatch plan  ----- up to 40% less cost    
```

Shuttle contracts are usually sized from a headcount somebody assumed years ago and nobody has re-examined since. The first thing MiiHawk produces is not a saving; it is the evidence of who actually rode, which is frequently the more uncomfortable number.

The optimizer then solves for **vehicle combination and fleet size**: which vehicles, how many, on which run. That is a different problem from GPS route guidance, and conflating the two is how shuttle software ends up optimizing turn-by-turn directions for a bus that should not have been dispatched at all.

Ghost routes and inflated invoices become visible for the same reason. Once boarding is recorded at the door, a run that carried nobody cannot be billed as if it carried forty people.

## One plan, priced per employee

|  |  |
| --- | --- |
| Plan | MiiHawk One — a single plan with every feature |
| Price | THB 150 per employee per month |
| Since when | April 2026. The earlier three-edition structure (Limited / Enterprise / Route Optimizer) was retired in the one-price revision |
| Free trial | Fourteen days, every feature, all routes, no cap on registered employees |
| Countries | Thailand, Myanmar, Vietnam, Indonesia, Malaysia |
| Interface languages | Japanese, English, Thai |
| Hardware | None. NFC and QR scanning on ordinary smartphones |
| Connectivity | Runs offline as a PWA and syncs when the connection returns |
| Service site | [miihawk.com](https://miihawk.com/) |